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Medical Receptionist

- Part Time (minimum 0.6FTE) OR Full Time

MIMC is searching for the right person to join our team as a medical receptionist with extended duties. Perhaps it’s you.

The available position is 0.6 - 1.0 FTE and essential work days include Tuesdays and Thursdays.

ESSENTIAL CRITERIA

Outstanding customer service skills - you’re an active listener, able to demonstrate empathy, warmth and kindness towards customers and colleagues, manage customer expectations in a positive and sensitive manner, address customers needs with a helpful and can-do approach, go above and beyond to manage problems or complaints in a way that exceeds customers expectations

Organisation, efficiency and team work- you’re highly organised, able to respond effectively in a busy and demanding environment, able to look for and implement efficiencies to your workflows and those of your team, accept, respond to and sensitively provide feedback on systems, processes and work that you undertake.

Passion and purpose - you’re driven by the idea of contributing to a higher purpose, and you seek meaning, identity and reward in a job well done, you enjoy working with similarly passionate people.

Initiative, self-sufficiency and scope- you are good at spotting problems and solving them to the best of your ability whilst being aware of the limits of your knowledge and scope of experience, you’re decisive and able work towards goals without close supervision

Flexibility and Adaptability - you are quick to learn new systems, processes, and software, and cope with change in the workplace, recognising that your best performance requires continuous learning

Accuracy and Attention to Detail - you are careful and considered in your work, in your written and spoken word and in your completion of tasks, you can recognise the importance of the accuracy of your work on the functioning and safety of the clinic team

DESIRABLE CRITERIA

Medical Reception Experience - general practice reception experience is helpful but not essential, work experience in other health reception or administration roles is desirable, knowledge of Medicare

Occupational Health and Safety Experience - our role includes Occupational Health and Safety coordination with the support of the existing clinic Policies and Procedures, and the clinic leadership team

WHY SHOULD YOU APPLY?

Middle Island Medical Clinic is a rapidly growing clinic with a reputation as a wonderful place to work. We recognise our staff as our most valuable asset and we’ve structured all of our clinic’s processes and programs around this idea. We provide a proactive employee Wellbeing Program, we welcome input from all team members on decisions big and small, and strive at all times to provide individualised workplace opportunities that align with your particular interests and passion. We can’t wait to meet you and explore what unique skills and experience you can contribute to our team.

HOW TO APPLY.

Please forward your CV and a cover letter that addresses the essential and desired criteria to admin@middleislandmedical.com.au, addressed to Dr Ami Thies and Dr Campbell McKellar by 5pm, Friday 31st May, 2024.

Please also specify what the minimum and maximum time fraction you would consider would be.

General Practitioner

– full time or part time

Our clinic continues to grow faster than our consulting capacity and we still seek like-minded GPs to join our team as we expand.

We offer a diverse and rewarding family practice in beautifully appointed and well equipped consulting rooms, supported by a team of dedicated and delightful reception staff, nurse practitioners, and practice nurse, as well as talented and enthusiastic allied health practitioners who work from our rooms.

If you are

• a “slow medicine” practitioner

• an innovative thinker

• a team player

• a lover of coffee, wine and the Mediterranean lifestyle

• or, if you just wish you could smell the sea, feel the sand beneath your feet and get anywhere you need to go in under 5 minutes, please contact us.

Work from our rooms

The Royal Hotel has beautifully furnished, light-filled consulting rooms available for sessional lease.  Comprising a complement of clinically equipped consulting rooms, counselling spaces and offices, the rooms suit

• Visiting medical or surgical specialists

• Allied Health Practitioners – especially psychologists, diabetes educators, exercise physiologists, speech therapists, physiotherapists and occupational therapists

• Health coaches

Ground floor rooms are wheelchair accessible and disability-compliant, and first floor rooms are accessed via both lift and stairs.

Sessional lease can be negotiated either with, or without reception support.

If you are interested in leasing rooms, please contact us and forward your requirements and a brief description of the services you offer to help us determine whether you would be a good fit for us.

About Warrnambool

Warrnambool, the regional centre of southwest Victoria is a seaside town of 35,000 at the west end of The Great Ocean Road, and three hours travel from Melbourne. It has a thriving medical community, with an ever-expanding regional base hospital where Deakin University hosts medical students in the final two years of their medical training, as well as a private hospital, St John of God.  It’s well served by a selection of excellent primary schools and choice of four secondary colleges. 

It’s coastal location makes surfing, fishing, boating, beach rambling, scuba diving, and water skiing popular past times, and it’s home to one of regional Victoria’s largest play grounds located on the edge of the Lake Pertobe wet land reserve. Culinary delights are on offer at the flourishing local farmer’s market, or you can take a short drive to the fine dining and festival mecca of Port Fairy, or the Timboon hinterland. 

It has a proud and active arts community, full of talented musicians, dancers, youth actors and artists as well as a packed smorgasboard of sporting clubs.